Company Profile: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.
Job Profile: Helpdesk Associate
Degree Needed: B.E/B.Tech/Any degree
Exp Needed: 6 months
Work Location: Bangalore
Job Description: At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.
NTT DATA Services currently seeks a Help-desk Associate to join our team in Bangalore, Karnataka (IN-KA), India (IN).
Desired Candidate Profile:
- Minimum 6 Months of relevant experience in a Service Desk role.
- Working Knowledge of Operating Systems such as Windows XP, 2000, Win7, Win 8 etc.
- Must be able to speak fluent English.
- Must possess excellent writing and comprehension skills.
- Excellent Customer Service Skills.
- Knowledge of troubleshooting PC Hardware.
- Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows.
- Knowledge & prior experience on ITSM Tools.
- Bachelor’s degree in any field is mandatory. Or 10+2+3 years of education.
- Knowledge of ITIL concepts.
- MCSE and CCNA would be an added advantage.
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